Soliflow
WorkBlog
Get a quote
Skip to content
  1. Home
  2. —Automation
Services — Automation

Lead follow-up automation that feels personal — and runs on autopilot

Soliflow sets up email + SMS follow-up that replies fast, qualifies leads, and keeps every enquiry tracked — so you stop losing jobs to the competitor who responds first.

Get a follow-up automation plan
Best for
Dealerships, construction, local services
Channels
Email + SMS
Goal
More replies, more bookings, less chasing
01 — Why this matters

If you don’t follow up fast, you lose the job

Most local businesses lose money for a boring reason: leads come in, then nobody follows up consistently. A missed call turns into “I’ll reply later,” and later becomes never.

Form submission after hours gets silence until tomorrow.

A missed call has no text to bring them back.

Nothing is tracked, so follow-up is inconsistent or duplicated.

Automation fixes this by responding immediately, keeping leads warm, and creating a clear next step every time.

02 — Outcomes

What you get

Built for busy owners. Clear, low-maintenance, and easy to trust.

  • Reply in minutes, even after hours

    Instant confirmation + a clear next step, so leads don’t cool off while you’re busy.

  • Keep follow-up consistent (without chasing)

    Smart sequences that nudge, qualify, and escalate at the right time — without spam.

  • Track every enquiry end-to-end

    No more “did we reply?” Everything is logged, routed, and easy to audit.

03 — What we build

What we build (in plain terms)

A follow-up system that reacts the moment someone shows intent, then continues the conversation until they book, buy, or opt out.

  • Instant responses

    Email + SMS confirmation within minutes.

  • Smart sequences

    Follow-ups over the next days, not just one message.

  • Lead routing

    Send to the right person based on service, location, or urgency.

  • Reminders + escalation

    If a lead doesn’t respond, the system nudges and flags it.

  • Clear tracking

    Every enquiry is logged so you can see what happened.

04 — How it works

How it works

  1. 01

    Map your lead sources

    Forms, missed calls, ads, referrals — we list the real paths leads take to reach you.

  2. 02

    Write messages in your voice

    Short, direct follow-ups that sound human and move the lead to one next action.

  3. 03

    Connect your tools

    We integrate with what you already use where possible, and keep the setup simple.

  4. 04

    Test real scenarios

    We run through edge cases so the right thing happens every time, not just in demos.

  5. 05

    Maintain and refine

    As your process changes, we keep automation accurate — so it keeps making you money.

05 — Use cases

Common automation use cases

Construction

  • Quote requests and site visit booking
  • Missed-call texts
  • Follow-ups that keep jobs moving

Car dealerships

  • Enquiry confirmation
  • Test drive scheduling
  • Re-engagement when leads go quiet

Any local business

  • “We got it” messages with next steps
  • Reminders that don’t feel pushy
  • Routing to the right person
06 — FAQ

FAQ

Will this spam my leads?
No. We keep messages short, useful, and easy to opt out from. The goal is consistency, not volume.
Do I need new software?
Usually not. We connect to what you already use when it makes sense. If something is missing, we’ll propose a simple option.
Can you automate missed calls?
Yes. A missed call can trigger a text asking what they need, plus a link to book a call or request a quote.
What if I want to personally reply?
You still can. Automation handles the immediate response and the consistency. You can jump in any time and take over.
How fast can this be live?
Once lead sources and messaging are confirmed, setup is typically quick. Timeline mostly depends on how many lead paths you want covered.

Want to stop losing leads?

Tell us where your leads come from and what you sell. We’ll recommend a follow-up flow that’s simple, realistic, and runs without you chasing.

Get a follow-up automation plan